Terms of Service
By using LevelUp, you agree to these conditions. Please read them carefully.
You hereby declare that you will in no way:
Analyze, study, copy or access in any way the source code of the website
Access the data of the website in any other way than through the website's user interface, as it is intended
Access the website or its data through a computer program other than an Internet browser
Export the data of the website with the intention of importing it into another Social Media Analytics Tool
Use the website with the intention of copying it partly or fully, including but not limited to its user interface and features
Disclose any information about the website (including but not limited to its features, interface, data and source code) to any third party
You hereby declare understanding that any and all of these actions can result in the termination of your access to LevelUp and / or in legal pursuits.
You hereby declare understanding that LevelUp should solely be used for marketing analyses and must in no way be used for any other purpose.
LevelUp uses YouTube API Services. You hereby declare understanding that by using LevelUp, you also agree to be bound by the YouTube Terms of Service. Note that LevelUp doesn't collect, store or use any user information through the YouTube API Services.
If you linked your YouTube account to LevelUp to access private insights about your YouTube channels activity, you can revoke this access via the Google security settings page or by contacting us.
Privacy Policy
Welcome to LevelUp Analytics. This Privacy Policy explains our privacy commitment to the users of our Services (hereinafter "Users").
We collect personal data to support our products and services, while respecting all applicable laws, including but not limited to the Personal Information Protection and Electronic Documents Act (PIPEDA), and regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, directly applicable from May, 25th, 2018 (hereinafter, "General Data Protection Regulation", or "GDPR"). As defined in the GDPR, "personal data" means any information relating to an identified or identifiable natural person, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
By using LevelUp Analytics, you authorize LevelUp to process your personal data according to this Privacy Policy. If you do not accept the terms of this Privacy Policy, please refrain from using our website (hereinafter "Services").
In accordance with this Privacy Policy, the Data controller is LevelUp Analytics, with its headquarters at 240 chemin de la colline, Eguilles, France.
Table of contents:
1. When do we collect your personal information?
2. What personal information do we collect?
3. How do we use your personal data?
4. For how long do we keep your personal data?
5. With whom do we share your personal data?
6. Minors
7. What are your rights?
8. Privacy Policy changes
9. Contacts
1. WHEN DO WE COLLECT YOUR PERSONAL INFORMATION?
We collect and process your personal information at different times when you interact with our Services. Generally, personal information is collected when:
(a) your account is created,
(b) you create or interact with a report,
Whatever the activity may be, we will only collect personal information to the extent necessary to provide you with the Services and fulfil your requests.
2. WHAT PERSONAL INFORMATION DO WE COLLECT?
2.1 When your account is created
We collect your name, business email, Facebook or Google email if you provide it, job position, and IP address. All this data is used either for authentication purposes or to customize your experience using our Services.
2.2 When you create or interact with a report
We record your report activity in order to provide you with a history of your reports for quicker access and for troubleshooting purposes.
3. HOW DO WE USE YOUR PERSONAL DATA?
The information you submit to our Services is collected and used as set out in this Privacy Policy. In addition, we may use the submitted information to answer your demands or troubleshoot your issues. We also use your personal information for our internal studies, so we can constantly improve the Services we provide you and to better meet your needs.
3.1 Legal basis for your personal data collection and processing
We processes your personal data, wherever necessary:
- To provide you with the Services (creation of your account, bug detection, etc.)
- To offer the best possible experience to users, and improve the Services (analytics, etc). It is in our legitimate interest to process your data for these purposes.
- To provide you with supplementary services (custom content, etc.)
3.2 Security
We take your privacy and the security of your personal information very seriously. To protect your personal information, we maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided. We use robust security measures to protect personal information from loss, misuse and alteration. We use industry-standard practices to safeguard the confidentiality of your personal information. Please note, we will notify Users of a data breach pursuant to applicable law.
However, please note that no existing data transmission method on the web, or electronic storage, can guarantee the absolute security of your personal data. If your accounts and personal data are protected by a password, you are responsible for ensuring this password’s confidentiality. Please do not disclose this password. If you share a computer with other people, please consider disconnecting from your accounts before allowing others to use your computer. Services may contain links leading to third party websites, such as but not limited to social media sites. Whenever you click on a link leading to a third party’s website, you agree to leave LevelUp Services as governed by this Privacy Policy, and you understand and agree that LevelUp does not control such third party’s website. LevelUp cannot guarantee that third parties’ websites will be governed by the same security and confidentiality obligations. LevelUp is not liable for the use of your personal data by these third parties. Please consider checking privacy policies of any service provider you transfer your personal data to.
DESPITE OUR REASONABLE EFFORTS TO KEEP YOUR PERSONAL INFORMATION SECURE, NO COMPANY CAN GUARANTEE THE SECURITY AND PRIVACY OF ITS SERVICES, INFORMATION AND OTHER DATA. OUR PRIVACY POLICIES AND PROCEDURES ARE "AS IS" AND WE MAKES NO REPRESENTATIONS AS TO THE FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY.
4. FOR HOW LONG DO WE KEEP YOUR PERSONAL DATA ?
Unless relevant legal provisions mandate a different data retention period, we will store your personal data only as long as necessary to process it according to this Privacy Policy.
5. WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We do not disclose your personal data to any third party.
6. MINORS
Unless stated specifically to the contrary in a given Service, our Services are not intended for children, and we will not request any Personal Information from children.
8. WHAT ARE YOUR RIGHTS?
You can access and update the contact information you gave us during registration, by contacting us via the following address: contact@levelup-analytics.com. Additionally, You have a right to access, rectify, erase, object, or restrict processing for all your personal data processed by LevelUp, as well as the right of data portability. You can exercise these rights or terminate your LevelUp account by writing to us via the previously stated address. We will answer your request within a week following the receipt of your demand. We reserve the right to extend this delay up to one month if it necessary regarding the complexity of your demand, or based on the number of demands we receive. In such case, we will inform you of this extension within a week following the receipt of your demand. You may also address any complaint to the national supervisory authority of your country.
9. PRIVACY POLICY CHANGES
We reserve the right to modify this Privacy Policy at any time. As a result, please consider checking this Privacy Policy from time to time. Your use of the Services after we changed this Privacy Policy shall signify that you agree with these changes. If you do not accept changes made to this Privacy Policy, please refrain from using the Services.
10. CONTACTS
For any question related to your personal data processing and this Privacy Policy, please contact us at the following address: contact@levelup-analytics.com.
Please be assured that any Personal Information that you provide in communications to the above email will not be used to send you promotional materials, unless you request it.
Google Privacy Policy
